Privacy Policy

SamCoder — Software Development & Digital Solutions

1. Introduction

Welcome to SamCoder ("we," "us," or "our"), a software development and digital solutions business founded by Shahroz Akhtar Mustafa.

We respect your privacy and are committed to protecting the personal information you share when visiting our website, requesting services, purchasing digital products, or communicating with us.

This Privacy Policy explains how we collect, use, store, protect, and share information through https://samcoder.org.

Our offerings include web development, Android and iOS application development, custom software development, desktop applications, enterprise solutions, and digital products.

2. Information We Collect

Depending on how you interact with SamCoder, we may collect the following information.

Personal Information

• Full name

• Email address

• Phone or WhatsApp number

• Country and billing information

• Business or company details

• Account information, where registration is available

• Project requirements and communication records

Payment Information

When purchasing services or digital products, we may process:

• Order and transaction IDs

• Selected products or service packages

• Payment method and payment status

• Billing information

• Payment confirmation and transaction references

We support local payment options such as JazzCash and Easypaisa, along with supported international payment methods.

Third-party payment providers may separately process sensitive financial information according to their privacy policies.

We do not ask customers to share their banking passwords, payment PINs, or OTP verification codes.

Technical Information

When you visit our website, we may collect technical data such as your IP address, browser type, device information, operating system, pages visited, referral sources, and website usage information.

Project Information

For custom software development projects, we may process business requirements, technical documentation, software files, database information, designs, and other materials necessary to deliver the agreed services.

3. How We Use Your Information

We use collected information to:

• Process service and digital product orders.

• Verify payments and maintain transaction records.

• Deliver websites, mobile applications, and software solutions.

• Provide purchased digital products and downloads.

• Communicate about projects, orders, and customer support.

• Maintain customer accounts and purchase histories where applicable.

• Improve website functionality and user experience.

• Prevent fraud, unauthorized access, and misuse.

• Fulfill legal, accounting, and contractual obligations.

• Send marketing communications where legally permitted.

We process personal information only where there is an appropriate legal basis under applicable law.

4. Software Development Services and Packages

SamCoder offers three service plans for its development services.

When you select a plan, we may collect information about your selected package, project requirements, requested features, billing details, and communication preferences.

This information is used to manage your order and deliver the agreed service.

Project scope, delivery requirements, payment conditions, intellectual property rights, and support obligations are governed by the applicable service agreement.

5. Digital Products and Downloads

SamCoder also sells digital products, which may include software tools, website templates, source code packages, ready-made applications, and downloadable development resources.

Information collected during purchase may be used to verify transactions, provide download access, manage applicable licenses, deliver product updates, and assist with technical support.

Specific digital product usage rights, licensing terms, and refund conditions are governed by the applicable product terms.

6. Payment Processing and Security

We aim to provide secure and convenient payment options for customers in Pakistan and internationally.

Pakistan Payments: JazzCash, Easypaisa, and other supported local methods.

International Payments: Supported international payment gateways made available during checkout.

Payment providers may independently collect and process transaction-related information.

We do not sell customers' financial information. We recommend using only the authorized payment methods displayed on our website or provided through verified business communications.

7. Client Source Code Ownership and Confidentiality

SamCoder values customer ownership, project confidentiality, and transparent development agreements.

For custom software projects, source code ownership and intellectual property rights are determined by the agreed project terms.

Where a project includes 100% client source code ownership, the corresponding rights are transferred according to the applicable agreement.

We take reasonable measures to protect confidential project information, proprietary business materials, technical documents, and development files.

We do not disclose confidential client project materials for unrelated commercial purposes without authorization, except as legally required.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential functionality, security, website preferences, checkout processes, and analytics.

Where required, we obtain consent before enabling non-essential tracking technologies.

You can manage cookies through your browser settings. Disabling essential cookies may affect certain website features.

9. Sharing Information with Third Parties

SamCoder does not sell personal information.

We may share limited information with service providers where necessary, including:

• Payment processors

• Hosting and cloud infrastructure providers

• Email and communication services

• Technical development providers

• Website analytics and security services

• Professional advisers and legal authorities, where required

Service providers may process information under their own privacy terms and applicable contractual safeguards.

10. International Data Transfers

As SamCoder serves Pakistani and international customers, personal information may be processed or stored across different jurisdictions.

Where required by applicable law, we implement appropriate safeguards for international data transfers.

11. Data Protection and Security

We use reasonable technical and organizational safeguards appropriate to the information processed.

These may include secure HTTPS connections, access controls, secure hosting, authentication mechanisms, software maintenance, and appropriate backup procedures.

However, no electronic system can guarantee absolute security.

12. Data Retention

We retain personal information only for as long as reasonably necessary for service delivery, account management, financial records, customer support, legal compliance, and dispute resolution.

When information is no longer required, it may be securely deleted or anonymized, subject to applicable legal and contractual obligations.

13. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of eligible information.

• Withdraw consent where applicable.

• Object to certain processing activities.

• Unsubscribe from promotional communications.

To exercise applicable rights, contact us through our official website or support email.

14. Children's Privacy

Our services are primarily intended for adults and individuals authorized to make business purchases.

We do not knowingly collect children's personal information in circumstances prohibited by applicable law.

15. Third-Party Links

Our website may include links to external services, payment gateways, and third-party platforms.

We are not responsible for the independent privacy practices of those websites.

We encourage customers to review third-party privacy policies before submitting personal information.

16. Marketing Communications

With appropriate permission or another applicable legal basis, we may send updates about new services, digital products, promotions, and company announcements.

You may opt out of marketing communications at any time through available unsubscribe options or by contacting us.

17. Changes to This Privacy Policy

SamCoder may update this Privacy Policy to reflect business, technology, or legal changes.

Updates will be published on this page with a revised effective date. Additional notice or consent will be provided when legally required.

18. Contact Us

For questions or requests regarding your privacy, please contact:

Business Name: SamCoder
Founder: Shahroz Akhtar Mustafa
Website: https://samcoder.org
Email: support@samcoder.org

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